Convenience for community as opening hours are extended
Published on: 02 Jan 2015
A NEW-STYLE Post Office has been unveiled in Downend, offering customers an extra 52 opening hours a week including Sundays and Saturday afternoons.
Quakers Road Post Office closed temporarily in November for refurbishment but a week later it was business as usual when the new-look open-plan shop was revealed.
Post Office services within the store had previously been offered Monday to Friday from 9am to 5.30pm and Saturday from 9am to 12.30pm.
But the service is now provided at a combination counter in the store, where the Post Office terminal sits alongside the till and is available during the store’s opening hours, which are Monday to Sunday from 7am to 9pm.
Shahida Aslam, owner of the Quakers Road Post Office and store, said: “As a community retailer we are delighted to offer Post Office services in our convenience store; local residents will now be able to access a wide range of Post Office services during our shop opening hours - 52 hours a week more than previously offered.
“I’m confident customers will be pleased with the flexibility and convenience of the new Post Office service.”
Customers can do all their usual Post Office transactions including paying bills, banking, benefits, travel money, mailing, home shopping returns and Local Collect.
The revamp is part of a nationwide modernisation of the Post Office, said to be designed to make it easier for customers to do business, through longer opening hours and modern open plan environments.
Adrian Skinner, Post Office area manager, said: “We know how important Post Office services are to residents in Bristol and we are confident this vibrant new-style Post Office at the heart of the community will be popular. The modernisation is part of a major Government investment programme that is enabling us to continue investing in the Post Office network and to map out a bold growth strategy to the end of the decade.”
The Government has committed £1.34bn for the Post Office network to update branches and make sure there is no programme of Post Office closures.
In November 2013 the Government announced a further £640m investment in the network, from 2015 to 2018. Nationwide the investment programme will see up to 8,000 branches modernised with additional investment in over 3,000 community and outreach branches.