Downend post office to open 7 days a week

Published on: 02 Feb 2016

RESIDENTS will soon have an extra 36 hours a week to use Downend Post Office.
Services based at Martin’s in Downend Road will shortly be available seven days a week, with earlier opening hours and later closing hours.
The branch will close for refurbishment on Wednesday February 3 at 5.30pm and will reopen for business just over a week later, on Friday February 12 at 1pm.
Service will be provided at three modern counter positions, two screened positions and a combi-counter, where the Post Office terminal will sit alongside a retail till.
Main counters will open Monday to Saturday from 9am-5.30pm. Selected Post Office products and services will be available from the retail counter outside of these times, which will be Monday to Saturday, 6am-9am and 5.30-6pm and Sunday from 7am-1pm.
This will mean an extra 36 hours a week, including Sunday morning and Wednesday as well as Saturday afternoons.
The Post Office says the changes will make it “far easier” for customers to visit.
Car tax renewal and a selection of On-Demand popular holiday currencies will be added to the wide range of Post Office services which will be available to customers.
Dave Thomas,  chief operating officer of McColl’s Retail Group, which owns the newsagents, said: “We are delighted to be welcoming customers to our newly refurbished Downend Post Office, which will offer a wide range of Post Office services alongside our extensive retail offer.
“As a convenience store operator we are always looking for ways to make life easier for our customers and the additional Post Office services will be available for the full opening hours of the store in order to provide an excellent service for the local community.”
While the Post Office is temporarily closed, customers are being directed to Staple Hill Post Office at 119 High Street, Staple Hill, and Mangotsfield Post Office at 1 Northcote Road, Mangotsfield.
Services at Downend Post Office will include Special Delivery, Local Collect, home shopping returns, online banking cash deposits and withdrawals and sending funds abroad using Moneygram. Customers can pay bills, apply for travel insurance and top up mobile phones.
As the traditional banking network declines, customers for the majority (95%) of UK banks can also use their post office for online banking cash deposits and withdrawals and bill payments.
Alan Ridoutt, Post Office area manager, said: “We are making it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents. We are confident this vibrant new-style Post Office at the heart of the local community will meet customer needs.
“This modernisation is part of a major investment programme, the largest in the history of the Post Office and will secure services for the future. The investment marks a commitment to no more branch closures programme.”

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