Post Office revamp ‘will be worth the wait’
Published on: 09 Oct 2015
CUSTOMERS at Staple Hill Post Office will need to use branches in Downend and Fishponds until the store reopens later this month.
The Post Office, at 119 High Street, closes for refurbishment on Wednesday (September 30).
Business will resume from 1pm on Thursday October 15.
Services will be provided from three modern counters – one open-plan counter, one screened and a Post Office service point beside the retail till.
The two main counters will open from Monday to Saturday from 9am-5.30pm.
The Post Office service point will be open Monday to Saturday from 8.30am–8pm, as well as Sundays from 9am-4pm.
This will offer customers an extra 30 hours a week to carry out transactions, including all-day Sundays, Saturday afternoons, earlier opening hours and later closing hours.
Services will include car tax renewal, international parcels, Special Delivery, Local Collect and home shopping returns, bill payments and holiday money.
The Post Office says the changes will make it more convenient for customers to visit.
During the two-week closure customers are being urged to visit Downend Post Office at 4 Downend Road and Fishponds Post Office which can be found at The Co-op in Straits Parade.
Alan Ridoutt, Post Office area manager, said: “We are making it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents.
“We are confident this vibrant new-style Post Office at the heart of the community will meet customer needs. This modernisation is part of a major investment programme, the largest in the history of the Post Office and will secure services for the future. The investment marks a commitment to no more branch closure programmes.”
The Government has committed £1.34bn for the Post Office network to update branches and make sure there is no programme of Post Office closures.
In November 2013 the Government announced a further £640m investment in the network, from 2015 to 2018. Nationwide the investment programme will see up to 8,000 branches modernised with additional investment in over 3,000 community and outreach branches.