Lloyds bank to keep Downend branch open during coronavirus outbreak

May 11 2020

Lloyds bank to keep Downend branch open during coronavirus outbreak

LLOYDS bank in Downend will stay open for the duration of the coronavirus crisis, it has been announced.

The branch in Badminton Road had been due to close its doors for the final time on Thursday of last week, after bosses announced at the end of January that it would shut.

Lloyds said it was closing the branch because the number of personal banking customers using it had fallen by more than a third and the number of business customers was down by five per cent.

But the bank has now decided to keep the branch open beyond the published closure date, with a sign placed in the window to say the move has been made to “help with essential banking”.

The notice to customers says: “We had previously announced that this branch would be permanently closing.

Given the current circumstances, our priority at this time is keeping our branches open to provide essential services for our customers.

This branch will therefore continue to stay open during this challenging time.”

Lloyds declined to say whether the decision to close the branch could be reversed permanently when asked by the Voice.

The company issued a statement, which said: “Our priority at this time is keeping as many branches as possible open to provide essential services, so that customers can continue to access cash, and ensuring that those who are vulnerable or in financial difficulty can speak to colleagues.”