New service launches for the lonely

October 02 2017

DID you know that loneliness is thought to be as harmful to our health as smoking 15 cigarettes a day?


DID you know that loneliness is thought to be as harmful to our health as smoking 15 cigarettes a day?

According to Age UK, there are 1.2 million older people in England who are chronically lonely.

Now a new service has launched in Bristol to give over 50s a boost to their wellbeing by helping them connect more with their community.

Community Navigators Bristol offers free support to older people who want to feel less isolated and more involved in their local area. 

Friendly, trained ‘navigators’ will make contact with older people, get to know them and share information about what’s happening where they live. Whether it’s meeting people, becoming more active, rekindling old hobbies, volunteering or learning something new, the community navigator can point the older person in the right direction.

If the person needs extra support, the community navigator can come along with them when they try something for the first time. 

They can also support the older person with any concerns that they have about getting out and about - including safety, transport or money worries – by connecting them with other community and health services to tackle these problems.

The service, which launched at Bristol’s Celebrating Age Festival on Saturday September 23, provides short-term support for older people over 50 and is completely free. 

Funded by Bristol Ageing Better and run by a partnership of trusted local organisations, the service is available to people in their home or via phone appointments.

"Connecting people with their community can give huge benefits to long-term health and wellbeing. We hope that through our network of local community navigators we’ll be able to transform the lives of people who are currently feeling isolated from their own communities," said Laura Thacker and Gemma Holden, the two Community Navigator coordinators for the Bristol-wide service. 

Simone Davis, one of the service’s Community Navigators, said: "I've seen first-hand the devastating toll loneliness can have on older people, both physically and mentally. But I’m looking forward to being part of a new service that will find and support people at an earlier stage. I’ll be able to take time to find out what really matters to the people I’m working with. We’ll work together to find ways to make it easier for them to get out and build their own networks of support."


How to get support:

If you are over 50 and you’re feeling lonely or isolated, get in touch with Community Navigators Bristol. You can also make a referral on behalf of someone you know. 

North Bristol: contact Laura on 0117 951 5751 or

Central, East or South Bristol: contact Gemma on 0330 838 2588 (local rate number) or 



If you would like to be a volunteer for the Community Navigators Bristol service, please get in touch via the details above.